Book your airport transfer to Sercotel Hotels

Trained English-speaking drivers
Trained English-speaking drivers

24/7 customer support
24/7 customer support

Flight monitoring: your driver waits in case of delays
Flight monitoring: your driver waits in case of delays

Note from the Host

notes

“We recommend booking Welcome Pickups to get to our apartments. They have excellent English-speaking drivers and reasonable prices. We will also receive live updates about your arrival time, as well as the driver’s contact details, which help us prepare for your check-in.”

How It Works

Book your transfer in less than 60 seconds

The driver will meet and greet you holding a sign with your name

Get your driver details and photo 3 days before arrival

Your host gets notified of your arrival time. Sit back and enjoy the ride!

Reviews From Our Customers

More Benefits

Arrival flights are monitored for delays so your driver can wait for you
Arrival flights are monitored for delays so your driver can wait for you

Skip the taxi-lines and arrive at your destination faster
Skip the taxi-lines and arrive at your destination faster

Your host will be notified of your arrival time, in order to prepare everything for your check-in.
Your host will be notified of your arrival time, in order to prepare everything for your check-in.

Get some special tips and recommendations about your destination
Get some special tips and recommendations about your destination

Frequently Asked Questions

What happens after I book?

After the booking is completed, you will receive an automated confirmation of the booking, and within a few hours (or days, if your trip is many weeks in the future!) you will receive a comprehensive email introducing you to your driver, with all their contact information. Also, you will receive a reminder confirmation the day before you arrive. Our drivers know exactly where to find you and what to do in the event of a delayed or cancelled flight, so rest assured that everything will go according to plan.

Who is Welcome?

Welcome is an independent company that understands that the first hour of your trip sets the tone for your entire travel experience. We are here to make sure that your first and last impression of our city/destination is as friendly, safe, and informative as possible. We guarantee your pickup, wait in case of delays, have 24/7 customer service and offer a flexible cancellation policy.

How do you select the drivers?

The drivers who participate in the service are selected and trained by the Welcome team in order for you to have an excellent experience. They are reviewed both by the customers and the company for their quality of service. Each of them has a unique personality, with stellar customer service skills, and we would not hesitate to pair them with any of our travelers.